Very good value for money – two of the most useful training courses I’ve ever been on” – Penny Walker, Independent Consultant, London

See below for details of fees, discounted IAF membershipILM awards, scholarships, and for our transfers and cancellations policy for public courses. Please see our post on COVID 19 for special conditions that apply during the pandemic.


Fee band A – Standard Rate

Fee band B – Special Exemption Rate – We are able to offer a small number of subsidised tickets for those who may struggle to pay the full rate. This includes people from small community or voluntary organisations (less than 20 employees) or those self-funding who are on a below median annual household income (currently around £30,000). Please be aware you will be asked to provide justification during checkout. ICA:UK reserves the right to charge the full fee for those who do not meet our criteria.

*Prices vary depending on course – check our course calendar for the pricing of each course.

All fees must be paid in full prior to attendance on the course, ICA:UK reserves the right to stop any participant attending without prior agreement.

We depend on full rate fees to be able to meet our charitable aims and to provide some discounted fees to charities and community groups. All ICA:UK income is used to support our charitable aims.

What your fee includes

Face to Face

Your fee includes experienced trainers, a comprehensive course manual and one hour’s free telephone coaching after the course. Also included in the fee for all courses are refreshments and light lunches during the course, but not accommodation.


Fees include experienced online trainers, comprehensive course materials and resources, and access to all the necessary platforms being used during the training. Care will be taken to make sure the technology being used is accessible to all participants.

50% discount on IAF membership


By special arrangement with the International Association of Facilitators (IAF), we are pleased to offer a special first-year student rate IAF membership to ToP course participants at just £70

ICA:UK is proud to have our courses recognised by the Institute of Leadership and Management

The Institute of Leadership and Management is the UK’s largest awarding body for leadership and management qualifications, trusted in learning and development by thousands of organisations including Tesco and the Ministry of Defence. ILM has examined ICA:UK’s curricula, trainers, and organisational structure, and has agreed that participants may receive the ILM Development Award to demonstrate learning. If you wish to receive the award for your learning, please check the Development Award box when registering for your course. Although there is a fee for the award, ICA:UK provides this at cost as a service to our course participants.

The Development Award

The ILM Development Award recognises that the learner has completed an ICA:UK course that meets ILM standards for professionalism, organisation, content, and trainers. Previous learners have found the Development Award to be a valuable way to demonstrate learning to employers and clients. Recognised courses include:

To learn more about ILM or the award, please visit ILM’s webpage or call ICA:UK on 0161 232 8444. To learn more about ICA:UK facilitation training courses, visit our course overview page or visit our course booking form when you are ready to book.

Terms and Conditions of Booking

Transfers and Cancellations policy

Course cancellation – with 10 days’ notice

Please note, we reserve the right to cancel any course with no less than 10 working days’ notice, without liability for any consequential or indirect loss. In this case, we will let you know in writing (by letter or by email) and offer to cancel or transfer your booking with no charge.

Booking cancellation – with over 15 days’ notice

If you let us know in writing more than 15 working days before your course (by letter or by email), then we can cancel your booking or transfer it to an alternative course. In this case, we will invoice you for an administration charge of 10% of the course fee, or we will deduct this from your refund.

Booking cancellation – with 15 days’ notice or less

Unless you let us know in writing more than 15 working days before your course, we regret that we cannot cancel your booking or transfer it to an alternative course. In this case, the full fee for the course will remain payable and no refund will be made.

Also if for any reason you fail to attend a course that you have booked, the full fee for the course will remain payable and no refund will be made.

We are, however, happy to transfer your booking to an alternative participant to attend the course that you have booked in your place. Please let us know as early as you can if you will be unable to attend, and if another delegate will attend instead.

Full payment must be received more than 5 working days before a course to guarantee your place.

Data Protection and Privacy

ICA:UK is striving to meet the requirements of the 2018 General Date Protection Regulation (GDPR). Further detail on how we are doing this can be seen in our Privacy Statement and our full Privacy Policy.